Shipping & Returns

Shipping
We ship almost all orders using UPS from the USA. Please allow up to 2-3 weeks for your package to arrive. If you'd like it sooner, please email us at info@thesilsila.com. International orders may sometimes be subject to VAT tax.


Return Policy

We hope you found exactly what you were looking for, however all claims must be made within 30 days of receipt date for personalized and non-personalized products.

Luxury Art Prints

All returnable items must be in their original packaging, in resalable condition. Please include the original packing slip or copy of your emailed receipt

  • Upon receipt of the product in resalable condition, a refund for the value of the product will be issued to the same credit card used to place the order. You can expect to see it on the credit card statement in 7-14 business days
Exceptions to Return Policy:
  • We do not accept returns for items shipped internationally.
  • Clearance, sale and special offer items cannot be returned for a refund as these sales are final.
  • The credit card used to place the order will be the same credit card to which we apply adjustments
  • Shipping charges for the original order are not refunded
Original Art
  • These products cannot be returned for a refund unless there was an error on our part.